Terms of Service

Effective date: July 17, 2026   |   Last updated:  July 1, 2026 

 

1. Introduction and acceptance

These Terms of Service and Conditions of Sale (“Terms”) are a legally binding agreement between you and Influxious Inc. (“Influxious,” “we,” “us,” or “our”) governing your access to and use of influxious.co (the “Website”) and any purchase you make through it. By accessing or using the Website, or by placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not use the Website or place any order. You may not order or obtain products from this Website if you (a) do not agree to these Terms, (b) are not at least 18 years of age or the legal age to form a binding contract in your jurisdiction, or (c) are prohibited from accessing or using the Website by applicable law. 

These Terms are subject to change at any time, in our sole discretion. The latest version of these Terms will be posted on this Website, and you should review these Terms before purchasing any product available through this Website. Your continued use of this Website after a posted change to these Terms will constitute your acceptance of and agreement to such changes. 

THE “DISPUTE RESOLUTION” SECTION BELOW CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY.

These Terms are an integral part of our website terms. You should also carefully review our Privacy Policy before placing an order for products through this Website. 

2. Who we are

The Website is owned and operated by Influxious Inc., a Texas corporation with its registered office at 1942 W. Gray St. #1321, Houston, TX 77019. You can reach our customer care team at support@influxious.co

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from or register on the Website. By placing an order, you represent and warrant that you meet this requirement. The Website is not directed to children under 13, and we do not knowingly collect their information. Some products, including fragrances, may not be suitable for children; please exercise appropriate judgment when purchasing gifts.

4. Orders and how a contract is formed

When you place an order, you are making an offer to purchase the products in your cart on the terms set forth in these Terms. All orders are subject to availability and our acceptance. After you order, we will send an email acknowledging receipt (an “Order Confirmation”). This does not mean your order is accepted. A binding contract is formed only when we send you an email confirming that your order has shipped (a “Shipping Confirmation”), and only for the products listed in that confirmation. We may refuse or cancel any order at our discretion, including after an Order Confirmation, for reasons including product unavailability, pricing errors, suspected fraud, or suspected resale.

5. No resale and order limits

All products are sold for personal use and not for resale or export. By ordering, you represent and warrant that you are purchasing for your own personal or gifting use and not for commercial resale, redistribution, or export. You agree to comply with all applicable laws and regulations of the various states and of the United States. We reserve the right, at our sole discretion, to limit quantities purchased per person, per household, or per order, including orders placed under the same account, payment method, or billing or shipping address. For limited or collector items, including the Vault collection, orders are limited to two (2) units per household per release. If we reasonably believe an order is placed with the intent to resell, or to circumvent quantity limits on limited or collector items, or to export products in violation of applicable law, we may cancel the order, reverse any promotional or discounted pricing, suspend or close the account, and take any other action permitted by law, including seeking damages for breach of this representation. 

6. Pricing and website errors

We work to keep prices and product details accurate, but errors can occur. We reserve the right to correct any errors, inaccuracies, or omissions, and to change information at any time without prior notice, including after you have submitted an order. If we discover an error in the price of products you ordered, we will let you know and give you the option to proceed at the correct price or cancel for a refund. Prices are shown in US dollars and exclude applicable taxes, which are calculated at checkout, and shipping, which is added at checkout. Product images, colors, and packaging may vary slightly from what appears on your screen.

7. Payment

Payment is processed in US dollars through our secure payment processor. We accept the payment methods shown at checkout. By submitting payment information, you represent and warrant that(i) the payment information you supply is true, correct, and complete, (ii) you are duly authorized to use the payment method for the purchase, (iii) charges incurred by you will be honored by your payment provider, and (iv) you will pay charges incurred by you at the posted prices, including applicable taxes. We may run a pre-authorization check, and your payment method will be charged when your order is accepted. We do not store full payment card details; these are handled by our payment processor. We must receive full payment before products are dispatched.

8. Promotions, coupon codes, and free gifts

From time to time, we may offer promotions, coupon codes, or free gifts, each subject to its own terms. Unless stated otherwise, offers are available while supplies last and may have exclusions; expired or ineligible codes cannot be applied retroactively or exchanged for cash or credit; and a qualifying free gift must be returned if you return the item that qualified you for it, or your refund may be reduced. We may exclude newly launched products from promotional codes. Free samples offered at checkout are not guaranteed.

9. Pre-orders and limited or collector items

Certain products may be offered as pre-orders or as limited or collector items in restricted quantities. For these items, estimated shipping windows are estimates only and not guaranteed, your payment method may be charged at the time of order, and we will notify you of any material delay and offer you the option to wait or cancel for a refund. We may designate limited or collector items as final sale; where we do, this will be stated clearly on the product page at the time of purchase.

10. Shipping and delivery

We currently ship within the United States only. After you enter your shipping address at checkout, you will see available delivery options and costs. Free shipping may be offered on orders above $100, calculated after discounts and before taxes, and is subject to change. We ship via third-party carriers and will email you the tracking information once your order ships. Delivery is deemed to occur when the products are delivered to the address you provided. We are not responsible for delays caused by carriers, incorrect addresses you provide, or events beyond our reasonable control.

Because fragrance is a regulated hazardous material for shipping purposes, certain items cannot be shipped by air or to certain destinations, including APO/FPO addresses. Delivery restrictions will be reflected at checkout.

Products purchased through our authorized retail partners, including Sephora, are subject to those retailers’ own terms of sale, return policies, and shipping practices. These Terms apply only to purchases made directly through influxious.co. 

Risk and title
Risk of loss passes to you when the products are delivered. Ownership passes to you upon receipt of full payment, including shipping charges, or upon delivery, whichever is later.

11. Returns, refunds, and cancellations

Because our products are fragrance and personal-care items, hygiene rules apply to returns.

EligibilityIf you are not satisfied, you may request a return within 7 days of delivery. Products must be unused and returned in their original, saleable condition with all original packaging and seals intact. For hygiene reasons, opened or used fragrance cannot be returned. We do not offer exchanges; if you want a different product, please return the eligible item for a refund and place a new order.

Refunds
Approved refunds are issued to the original payment method after we receive and inspect the returned items, typically within 14 days of receipt at our warehouse. It may take additional time for your bank to post the refund. Original shipping charges and return shipping costs are non-refundable unless the return is due to our error or a defective product.

Damaged or defective items
If an item arrives damaged or defective, notify us within 7 days of delivery with your order number and clear photos of the item and packaging. Please do not discard the item, as we may need it returned. We cannot process claims reported more than 7 days after delivery.

Cancellations
We aim to ship quickly, so we cannot guarantee cancellations once an order is placed. If you wish to cancel, contact us immediately with your order number. If we cannot cancel in time, eligible items may still be returned under this section.

Fraud and misuse
Where we reasonably believe a refund or replacement request is fraudulent, made in bad faith, or an abuse of our policies, we may refuse it.

12. Intellectual property and license to use the Website

All content on the Website, including the Influxious name and marks, logos, text, graphics, images, product names, photography, video, and the overall look and feel (collectively, “Content”), is owned by Influxious or our licensors and is protected by US and international intellectual property laws. We grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Website for your personal use. You agree not to, and not to help others, do any of the following:

• copy, reproduce, republish, sell, resell, modify, reverse engineer, or create derivative works from the Website or Content;

• use robots, spiders, scrapers, or other automated tools to access, collect, mine, or index the Website or the personal information of others;

• frame the Website, use it for any purpose other than personal use, or misrepresent your affiliation with us;

• upload or transmit viruses, malware, or any code intended to disrupt or harm the Website; or

• use the Website to send spam or unauthorized advertising, or to harass, harm, or violate the rights of others.

Any unauthorized use immediately terminates the license granted above, without limiting our other remedies.

13. Reviews and user content

If you submit reviews, ratings, photos, videos, comments, or other materials to the Website or our social channels, or tag or mention us publicly (“User Content”), you are responsible for that content. You grant Influxious a perpetual, worldwide, irrevocable, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, adapt, publish, translate, distribute, display, and otherwise exploit your User Content in any media, including for marketing and advertising on our own channels and through our retail partners (including Sephora), without further notice or compensation to you. This license survives termination of your account. You represent and warrant that (a) you own or have the necessary rights to your User Content, have the right to grant the license above, (b) your User Content does not infringe or violate the intellectual property, publicity, privacy, or other rights of any third party, and (c) your User Content is not unlawful, defamatory, obscene, harassing, or otherwise objectionable. To the extent permitted by applicable law, you irrevocably waive any “moral rights” or equivalent rights in your User Content. We may, but are not obligated to, review, edit, or remove User Content at our discretion. To request the deletion of public User Content, such as a review, please contact our customer care team with the details of the posting. Please allow up to 30 business days. Deletion of User Content from our Website does not terminate the license granted above with respect to User Content previously distributed, published, or sublicensed by us.

14. Third-party links

The Website may link to third-party sites we do not control. We provide these links for convenience only and do not endorse them or take responsibility for their content or privacy practices. Your use of third-party sites is at your own risk, and you should review their terms and privacy policies.

15. Copyright complaints (DMCA)

We respect intellectual property rights and will respond to valid notices of alleged copyright infringement under the Digital Millennium Copyright Act and may terminate the accounts of repeat infringers. If you believe content on the Website infringes your copyright, send a notice to our designated agent at support@influxious.co that includes: your physical or electronic signature; identification of the copyrighted work; identification and location of the allegedly infringing material; your contact information; a statement of your good-faith belief that the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and that you are authorized to act for the copyright owner.

15A. Product Warranty 

We warrant that products purchased from the Website will be free from defects in materials and workmanship at the time of delivery. This limited warranty extends only to the original purchaser and does not cover damage resulting from misuse, improper storage (including exposure to extreme heat or direct sunlight), modification, or normal wear and tear. Our sole obligation under this warranty is, at our discretion, to repair, replace, or refund the purchase price of the defective product. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 

16. Disclaimers

The Website and all Content and products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Website will be uninterrupted, secure, or error-free. Content on the Website is for general informational purposes only and is not professional advice; if you have sensitive skin, allergies, or are pregnant, consult a qualified healthcare professional before use. Fragrance products may contain allergens; ingredient lists are provided on product pages and packaging, and it is your responsibility to review them before use. Nothing in these Terms excludes any warranty or right that cannot be excluded under applicable law.

17. Limitation of liability

To the fullest extent permitted by law, Influxious and its officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to the Website, the products, or these Terms, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if advised of the possibility. Our total aggregate liability for any claim arising out of or related to a product or your use of the Website will not exceed the greater of (a) the amount you actually paid for the product giving rise to the claim or (b) fifty dollars ($50.00). Any claim relating to the Website or these Terms must be brought within one (1) year after the claim arose, or it is permanently barred. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

18. Indemnification

You agree to indemnify, defend, and hold harmless Influxious and its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, damages, losses, liabilities, and reasonable attorneys’ fees and costs arising out of or related to your breach of these Terms, your misuse of the Website, your User Content, or violation of any applicable law or the rights of any third party.

19. Dispute resolution: arbitration and class action waiver

Please read this section carefully; it affects how disputes are resolved. Except for claims for injunctive or equitable relief or claims regarding intellectual property (which may be brought in court), any dispute, claim, or controversy (whether in contract, tort, or otherwise, whether pre-existing, present, or future, and including statutory, consumer protection, common law, intentional tort, injunctive, and equitable claims) arising out of or relating to these Terms, the Website, or the products will be resolved exclusively and finally by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act will govern the interpretation and enforcement of this section. The arbitrator will have exclusive authority to resolve any dispute relating to the arbitrability or enforceability of this arbitration provision, including any unconscionability challenge. The arbitration will be conducted by one arbitrator, seated in Houston, Texas, and conducted in English. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award by the arbitrator will be final and binding on each party and may be entered as a judgment in any court of competent jurisdiction. Influxious will be responsible for paying any individual consumer’s arbitration filing fees and arbitrator fees to the extent required by the AAA Consumer Arbitration Rules. 

You may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention to do so within sixty (60) days of your purchase, provided the claim falls within the small-claims court’s jurisdictional limits. The arbitration or small-claims court proceeding will be limited solely to your individual dispute or controversy. 

YOU AND INFLUXIOUS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. THE ARBITRAL TRIBUNAL HAS NO POWER TO CONSIDER THE ENFORCEABILITY OF THIS CLASS ARBITRATION WAIVER, AND ANY CHALLENGE TO THE CLASS ARBITRATION WAIVER MAY ONLY BE RAISED IN A COURT OF COMPETENT JURISDICTION. 

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining provisions will be enforced. 

20. Governing law and venue

These Terms and any dispute not subject to arbitration are governed by and construed in accordance with the internal laws of the State of Texas, without giving effect to any choice-of-law or conflict-of-law provision or rule that would cause the application of the laws of any other jurisdiction. The exclusive venue for any such dispute is the state and federal courts located in Harris County, Texas, and you irrevocably consent to their personal jurisdiction.

21. Electronic communications

You consent to receive agreements, notices, disclosures, and other communications from us electronically, by email, or by posting on the Website, and you agree these satisfy any legal requirement that they be in writing. This consent is separate from your marketing preferences, which you can manage as described in our Privacy Policy.

22. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms here with a new “last updated” date, and material changes may be communicated by additional notice. Your continued use of the Website after an update constitutes your acceptance of the revised Terms.

23. Miscellaneous

If any provision of these Terms is found invalid or unenforceable, that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions. Our failure to enforce any right or provision of these Terms will not constitute a waiver of the right or provision's future enforcement. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Influxious. These Terms, together with our Privacy Policy and any terms presented at checkout, constitute the entire agreement between you and Influxious regarding the Website and your purchases and supersede all prior agreements on that subject.

24. Force Majeure 

Neither party shall be liable for any failure or delay in fulfilling or preforming any obligation under these Terms (except for any obligation to make payments) when and to the extent such failure or delay is caused by or results from events beyond the affected party’s reasonable control, including but not limited to: acts of God; flood, fire, earthquake, epidemic or pandemic; war, invasion, hostilities, terrorist threats or acts, riot, or other civil unrest; government order, law, or action; embargoes or blockades; national or regional emergency; strikes or labor stoppages; telecommunication breakdowns, power outages, shortages; supply chain disruption affecting raw materials or fragrance ingredients; or inability or delay in obtaining supplies of adequate or suitable materials. We will give notice within a reasonable period of the force majeure event and will use diligent efforts to end the failure or delay and minimize its effects. 

25. Assignment

You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms. We may freely assign or transfer these Terms, in whole or in part, without restriction and without notice to you. 

26. No Third-party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person other than you and Influxious. 

27. Contact us

Influxious Inc.
1942 W. Gray St. #1321, Houston, TX 77019
Customer care: support@influxious.co
Privacy: privacy@influxious.co